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Overcharging a customer and keeping the change

Tag: overcharging customers

Overcharging a customer and keeping the change

alqalamOctober 14, 2020October 17, 2020

Q: I work in retail and with a manual till, so prices need to be entered in. I thought an item was 45p (it usually is for the last couple of months) but it was actually 42p, so I overcharged a customer 3p. The customer had taken it to give to their child so I didn’t […]

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